First Session (Virtual Lab)

• How to switch the server on and off. 
• How to switch the virtual machine on and off. 
• How to log into the virtual machine (from Learner station)
• How to switch on the teacher PC
• How to connect a projector via wire to the teacher PC.
• How to connect a projector via wireless to the teacher PC.
• What do we do when it’s load shedding?
• How to check proxy settings (no internet).
• How to log a ticket (https://bit.ly/kilttechticket).
• How to access the Tech manual on the klearning website.

First Session (Virtual Lab)

• How do you access the public drive? 
• How do you create a folder and put it in the public drive?
• How to save documents in the public drive.
• How to map network drive
• How do you put a shortcut of a website on the desktop?
• How to put shortcuts on all learner devices (public desktop).
• How to install software on the virtual machine.

First Session (Standalone Lab)

1. How to switch lab devices on and off (include teacher PC).
2. How to connect a wired projector to teacher pc.
3. How to connect wireless projector to teacher pc
4. What do we do when it’s load shedding?
5. How to check proxy settings (no internet).
6. How to log a ticket (https://bit.ly/kilttechticket).
7. How to access the Tech manual on the klearning website.

Second Session (Standalone Lab)

1. How to create a folder.
2. How to share a folder (teacher PC).
3. How to map network drive (access shared folder)
4. How to create a shortcut of website address
5. How to put shortcut in shared drive
6. How to install software

Smart Classroom Peripherals (New)

1. How to connect laptop to Wi-Fi (WCED)
2. How to connect cellphone/Tablet to Wi-Fi (WCED)
3. How to connect laptop to data projector via HDMI and Wi-Fi
4. How to connect Document camera/Visualizer

Troubleshooting

1. Monitor/Device not switching on.
2. Monitor not displaying correctly.
3. Network Unavailable.
4. Error “It's lonely here”.
5. How to forget a Wi-Fi Network.
6. Connect devices to wcgschools network. 
7. How to connect with Microsoft Remote Desktop to a virtual machine.
8. How to switch off when china music is playing on station (Android Devices).